Refund policy

Last updated: 25 October 2026

We want you to be happy with SASU Invoice. Payments for SASU Invoice subscriptions are processed by our reseller Paddle.com, the Merchant of Record for all our orders, so refunds are issued by Paddle to your original payment method.

1. Free trial

Every new workspace gets a 14-day Pro trial with no card required, so you can try the paid features before paying anything.

2. 14-day money-back guarantee

If you are not satisfied, you can request a full refund within 14 days of your first payment for a plan, or of any renewal payment, for any reason.

3. After 14 days

You can cancel at any time from Settings → Billing and you will not be charged again. You keep access until the end of the period you have already paid for. Payments older than 14 days are not normally refunded, except where required by law or where we have failed to provide the Service as described.

4. How to request a refund

Email suhaanas2025@gmail.com with the email address you used to pay, or contact Paddle directly at paddle.net. Approved refunds are sent within 5 business days; your bank may take a few more days to show them.

5. Your legal rights

This policy does not affect any rights you have under consumer law in your country.